by
Jocelyn Bravo Quevedo
| Apr 16, 2025
The trusted legacy software platforms Datacard ID Works and IDCentre have officially reached end-of-life status. This means they are no longer supported by Entrust and will no longer receive software updates, technical support, or critical security patches. If your organization is still relying on these outdated platforms for ID badge creation and issuance, it's time to plan your next step—before it’s too late.
No Support, No Updates, No Security
Datacard ID Works and IDCentre software products have officially reached their end-of-life. Entrust ceased sales of these products on March 31, 2021, and provided support until March 31, 2022.
Without ongoing support, ID Works and IDCentre users face growing risks. Operating system updates, security enhancements, and changing hardware requirements can quickly cause compatibility issues. In many cases, the software may fail to launch, crash frequently, or even become completely unusable. Even temporary fixes, such as running the software in compatibility mode or on virtual machines, are just that—temporary. These workarounds leave your organization vulnerable to interruptions, inefficiencies, and increased cybersecurity risk.
In addition, the USB dongles required to run ID Works and IDCentre are no longer being manufactured. If a dongle is lost or damaged, there is no path to replace it—rendering the software inoperable and leaving your organization without a functioning ID issuance system.
Why You Shouldn’t Wait
Delaying your migration puts your ID issuance program at risk of disruption. For schools, corporations, healthcare institutions, or government agencies relying on consistent and secure ID production, this could mean delayed badge issuance, compliance concerns, and higher IT support costs just to keep legacy software limping along.
Upgrade to Entrust Instant ID – Cloud or On-Premises
To stay secure, efficient, and flexible, we strongly recommend transitioning to Entrust Instant ID—Entrust’s next-generation ID issuance platform. Available in both cloud-based and on-premise deployments, Instant ID gives your organization options. Whether you prefer the scalability and accessibility of the cloud or have a policy that requires data to remain on-site, there is a version of Instant ID that fits your requirements.
Entrust Instant ID as a Service (IIDaaS) is the cloud-based version, offering centralized management, browser-based access, and real-time updates without the need for local installs. For organizations that require on-premise solutions due to internal policy, regulatory mandates, or data privacy concerns, Entrust Instant ID is also available as a traditional on-site software deployment with many of the same modern capabilities.
Key Benefits of Entrust Instant ID:
Cloud-Based Convenience: No need for local software installs or maintenance. Instant ID as a Service works from your browser, keeping your environment lightweight and up to date.
Secure and Compliant: Built with modern security standards, Instant ID protects your data and ensures compliance with today’s strict cybersecurity requirements.
Support for Physical and Mobile Credentials: Go beyond plastic cards. Issue secure digital IDs that can be stored on smartphones, ideal for modern, mobile-first environments.
Scalable for Any Organization: Whether you have a single location or multiple sites, Instant ID grows with your needs and simplifies multi-site badge issuance.
User-Friendly Interface: Designed with modern usability in mind, Instant ID reduces training time and increases efficiency across your team.
Ongoing Support and Updates: Whether using the cloud or on-premise version, Entrust provides reliable updates and customer support to ensure your system remains secure and effective.
Ready to Make the Switch?
Entrust Instant ID isn’t just a replacement for ID Works and IDCentre—it’s a significant upgrade. By migrating now, you ensure business continuity, enhanced security, and future-ready ID badge issuance for your organization.
Need help planning your migration? As an authorized Entrust partner, we’re here to support your transition every step of the way—from consultation to implementation and training.
Contact us today to get started with Entrust Instant ID and leave legacy software behind for good.