On-Site ​Repair and Support

ID System Repairs

tiger team logoIdentiSys offers a variety of on-site services including fast and reliable repairs, upgrades, rebuilding of parts, assemblies or subassemblies, and functionality testing.

Our manufacturer certified CEs not only ​service hardware (printer, camera, etc.), drivers, and software, but will also configure the printer settings for optimal printing. Additionally, CEs are trained in database integration to connect ID card software to existing employee, student or member information database systems. 

IdentiSys CEs are manufacturer certified to repair and service:

  • CIM
  • Entrust Datacard
  • Evolis
  • FARGO
  • IDP
  • ISG
  • Magicard
  • Matica
  • NBS Technologies
  • NiSCA
  • Swiftcolor
  • VALID ID
  • Zebra Technologies

On-site ​repair and service may be available on a time and materials basis for customers who did not purchase an ID system from IdentiSys.

Get the best value for your ID card system when you bundle your ID card system and service maintenance agreement together from IdentiSys.

Did you know?

An IdentiSys on-site service maintenance agreement provides customers with unlimited technical support over the phone, plus comprehensive preventative and emergency maintenance services.

Download the Service Maintenance Brochure to learn more.

Use the form on this page or call 877.213.8180 to set up an on-site​ repair and support service. The​ service department is available to reach from 8 AM to 5 PM (CT), Monday to Friday.