​Depot ​Repair and Support

ID System Repairs

tiger team logoIdentiSys offers a variety of depot services including fast and reliable repairs, upgrades, rebuilding of parts, assemblies or subassemblies, and functionality testing. Depot service is available for warranty repairs, through annual maintenance agreements, or on a time and materials basis.

Many parts are stocked locally and not from a remote warehouse, in order to provide the fastest possible service.

IdentiSys CEs are manufacturer certified to repair and service:

  • CIM
  • Entrust
  • Evolis
  • FARGO
  • IDP
  • ISG
  • Magicard
  • Matica
  • NBS Technologies
  • NiSCA
  • Swiftcolor
  • VALID ID
  • Zebra Technologies

Depot ​repair and service is be available on a time and materials basis for customers who do not have a service maintenance agreement with IdentiSys.

Get the best value for your ID card system when you bundle your ID card system and and a service maintenance agreement together from IdentiSys.

Did you know?

An IdentiSys on-site service maintenance agreement provides customers with unlimited technical support over the phone, plus comprehensive preventative and emergency maintenance services.

Download the Service Maintenance Brochure to learn more.

Use the form on this page or call 877.213.8180 to set up depot service. The​ service department is available to reach from 8 AM to 5 PM (CT), Monday to Friday.