Service Maintenance Agreements
An IdentiSys on-site service maintenance agreement provides customers with unlimited technical support over the phone, plus these comprehensive services:
- Preventive maintenance (PM)
Identisys provides scheduled PM calls to help ensure systems are running at optimal performance. Worn or defective parts are replaced and systems are cleaned - all at no charge. This service helps to reduce emergency calls and extend the life of systems.
- Emergency maintenance (EM)
All labor and parts (excluding consumables) are covered any time a system needs repair. After hours and special request services are available at reduced rates for customers with maintenance agreements.
Less downtime, faster response, no paperwork, fixed budgeted cost and lower total cost are primary reasons most customers choose an on-site maintenance service agreement.
To read more about maintenance agreements from IdentiSys, download our Service Maintenance Brochure.