IdentiSys offers you customer flow management solutions that help change the way your customers wait.
Qmatic has been a pioneer in the queuing business for more than 30 years. With an innovative approach to the industry, Qmatic has become the leading Customer Flow Management company in the world. Their years of experience in the field helped them create the six steps for customer service for all organizations. The six steps of Customer Flow Management cover the entire service journey, which include pre-arrival, arrival, waiting, service, post-service and management of the processes.
An estimated 2 billion customers pass through Qmatic systems a year. Their hardware and software systems are running in 122 countries and have been implemented in more than 51,800 solutions worldwide. Whether you have a small location or a wide network of branches looking at the details behind your customer service process.
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IdentiSys provides service and support to customers worldwide.
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